Privacy Policy

Privacy Policy

Damp Gone SA (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains how we collect, use, share, and protect your information. By using our website (www.pietermaritzburg.dampgone.co.za) or engaging with our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

• Personal Identification Information: This includes your name, email address, phone number, and other contact details you provide when filling out forms, subscribing to our newsletter, or reaching out to us.
• Technical Information: When you visit our website, we may collect details such as your IP address, browser type, operating system, and other technical information through cookies or similar technologies.
• Usage Information: We may collect information on how you interact with our website, including pages visited, links clicked, and other interactions.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To Provide and Improve Our Services: We use your information to deliver and enhance our services, respond to your inquiries, and provide customer support.
• For Marketing and Communications: We may use your contact information to send you promotional materials, updates, and offers. You can opt-out of these communications at any time.
• To Improve Our Website: Technical information helps us understand how visitors use our site, enabling us to make improvements and enhance user experience.
• To Comply with Legal Obligations: In certain cases, we may need to use or disclose your information to comply with regulatory requirements or to protect our legal interests.

3. How We Share Your Information

We respect your privacy and do not sell your personal information. However, we may share your information with:

• Service Providers: We may engage third-party companies or individuals to assist us in operating our website, conducting business, or providing services to you. These providers have access to your information only to perform these tasks on our behalf.
• Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal processes, protect our rights, or ensure the safety of others.

4. Cookies and Tracking Technologies

Our website uses cookies to collect information and improve our services. Cookies are small files stored on your device that help us track your preferences and understand how you interact with our site. You can disable cookies in your browser settings; however, please note that some features of our website may not function correctly without them.

5. Data Security

We take data security seriously and have implemented reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Access: You can request a copy of the information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete data.
• Deletion: You may request that we delete your personal information, subject to legal restrictions.
• Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions included in our emails.

To exercise these rights, please contact us at pietermaritzburg@dampgone.co.za.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policies of any external sites you visit.

8. Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Damp Gone SA
📧 Email: pietermaritzburg@dampgone.co.za
📞 Phone:082 305 2632

This Privacy Policy reflects our commitment to transparency and your privacy. Thank you for trusting Damp Gone SA with your information.